Some of your friends and family may require assistance from you. Here is how you can help them.
Marking a gift as purchased
On the odd occasion a guest may struggle to mark a gift as purchased. If you get contacted by a guest with this problem, here is what you need to do:
Click here to preview your list from a guests perspective and find the gift that your guest has purchased. Click “View” and then “Visit retailer & purchase gift”. You will be transferred to the retailers website in a new tab. Go back to the tab you were in and a purchase confirmation box will appear. Click “Yes, I have paid” and complete the form by filling in the quantity, the guest name and their email address (if you don’t have their email address, you can use your own). Click “Confirm purchase” to update your list.
Gift marked as purchased by accident
If a guest has marked a gift as purchased by accident, you can add the gift back to your list by going into your thank you manager and locating the guest name. Click “view purchase” and the gift will be revealed. Then you can click the “x” in the top right corner to remove the purchase. The gift will then be back on your list.
A guest has a problem with a gift they have ordered
If you are contacted by a guest who has a problem with a gift they have ordered, unfortunately we'd love to help but the transaction is between those two parties exclusively, so both yourself and Marriage Gift List are unable to intervene. You can advise the guest to contact the retailer directly.
